Frequently Asked Questions

What is Shopify Pursuit?

A follow-up event to Unite, Shopify Pursuit aims to bring our partners and developers together to share lessons, learnings, and best practices. Actionable takeaways and chances for collaboration ensure attendees walk away with clear next steps for their own business.

Pursuit will include the following:

  • A full day of conference talks
  • Lightning talks
  • Workshops (sold separately)
  • Office Hours with Shopify team members
  • Welcome social

Who should attend Pursuit??

Pursuit provides value to many skill sets including (but not limited to) web design, development, marketing, business development, sales, and more.

I attended Unite, why should I attend this event?

Shopify Pursuit highlights content created by partners for partners. By focusing on peer collaboration and connection, Pursuit will help you access:

  • Actionable takeaways to help grow your business
  • Affirmation that you’re doing something right
  • The context needed to demystify your business decisions
  • Skill exchanges that will guide you through the latest in the field of ecommerce and help you grow.

What is included in the standard admission ticket price?

Early bird and standard conference ticketholders will have access to the following:

  • Shopify Pursuit Welcome Social
  • A full day of conference talks
  • Office Hours with Shopify team members
  • Lunch (let us know if you have any dietary requirements when booking)
  • A post-event happy hour

Workshops are offered in two tracks -Shopify app building Workshop and Selling Shopify workshop. The workshop tracks run parallel to each other and are broken into two 2-hour sessions led by notable Shopify Partners and limited to 40 attendees per city. Workshops are an optional paid upgrade.

How do I book Office Hours with Shopify?

We will email you two weeks before the event with a link to pre-book your appointment with Shopify. Space is limited.

If I didn’t sign up for a workshop and have no need for Office Hours, do I need to attend Day 1?

Day 1 is for attendees who have registered for workshops and/or Office Hours. If you didn’t sign up for either, meet us at the Welcome Social at 5 pm to meet other Pursuit attendees.

How many tickets can each partner buy?

Buy as many standard conference tickets as you’d like, you can bring the whole team! Workshop add-ons are limited to two partners per company.

I can no longer attend Shopify Pursuit. Will you issue a refund?

Unfortunately, we do not issue ticket refunds or exchanges.

Can I transfer my ticket to someone else?

Yes, follow the steps in your ticket confirmation email or send us a note at


We aim to ensure that everyone has equal access at Shopify events. All venues are accessible, but if you need alternative formats, other reasonable adjustments, or you have any general questions regarding venue accessibility, please contact and the team will be happy to help.

I’m a happy customer!

Awesome! We love hearing positive feedback. Would you and your team be open to doing a customer case study based on your experience at Pursuit and other community events? Email us at

I have product/event feedback!

We’re continually striving to make our events a better experience for everyone. While you may have the urge to share this feedback immediately with the event team on site, please write down this feedback and send it to us at and we can share with the correct teams.