Shopify Pursuit

Over the last three years, we’ve hosted thousands of partners from all over the world at local Pursuit events which brought together our thriving partner ecosystem.

Due to the evolving public health concerns around COVID-19, we've made a hard but necessary decision to postpone our Pursuit Mexico and Melbourne events.

We want to give our partners the opportunity to make connections and share their stories with one another in person, but don’t want to do that at the risk of their health and safety. We will share more details about these events in the coming weeks.

NLD AMS

Amsterdam

NLD AMS

Amsterdam

De Hallen Studios

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MEX MEX

Mexico City

MEX MEX

Mexico City

Proyecto Público Prim

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AUS MEL

Melbourne

AUS MEL

Melbourne

Showtime Events Center - South Wharf

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JPN HND

Tokyo

JPN HND

Tokyo

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IND BLR

Bangalore

IND BLR

Bangalore

Buy tickets

Further considerations

I’m disappointed but understand why the in-person event was postponed. How do I get a refund?

We ask that you hold on to your ticket until we announce our future Pursuit dates. Your current tickets will be valid for the new event date. If you are unable to make the new event date or wish to be refunded right away, please reach out to pursuit@shopify.com. It may be 3 to 5 business days before the refund posts to attendee accounts.

How long might it take to receive my refund?

Refunds will take roughly 3 to 5 days to post to accounts. If they aren’t received by March 10, please contact us at pursuit@shopify.com

Can I receive my refund in a different form of payment than how it was paid?

Payment will be refunded to the same form of payment as made.

Are there other ways COVID-19 might impact or delay product releases?

Shopify will remain merchant-focused and adjust product planning as necessary. There are no expected impacts or delays at this time.

I have a different question or concern.

Please send your query to pursuit@shopify.com and we’ll respond as soon as possible.

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